Effective Date: October 2025
Last Updated: October 2025
This Privacy Policy (“Policy”) is issued by Requip Digital Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at Requip Innovation Centre, Sonale-Bapgaon Rd, Sonale Village, Shivnagar, Bhiwandi, Maharashtra - 421302, India (hereinafter referred to as the “Company”).
This Policy sets forth the principles governing the collection, use, storage, disclosure, and protection of personal data processed by the Company in connection with the use of the website www.requip.in (the “Website”) and any communication or transaction conducted with or through the Company.
By accessing or using the Website or otherwise communicating with the Company, each individual or entity (“Data Principal”, “User”, or “you”) consents to the collection and processing of personal data in accordance with this Policy.
1. Scope
1.1 This Policy applies to all personal data collected directly by the Company through the Website, email, or other offline or electronic means.
1.2 This Policy does not apply to third-party websites, applications, or services that may be linked from the Website. Users are encouraged to review the respective privacy policies of such third-party providers before interacting with them.
2. Categories of Personal Data Collected
The Company may collect and process the following categories of personal data:
- (a) Identification and Contact Data – name, company name, designation, business address, telephone number, and email address;
- (b) Transactional Data – details of enquiries, quotations, purchase orders, and communications exchanged with the Company;
- (c) Technical and Usage Data – IP address, browser type, operating system, device identifiers, cookies, and Website interaction logs; and
- (d) Marketing Preferences – records of consent for receiving promotional communications.
No financial information or sensitive personal data is collected through the Website.
3. Purpose and Use of Personal Data
The Company processes personal data solely for the following purposes:
- (a) responding to enquiries and providing information regarding the Company’s products and services;
- (b) establishing and maintaining commercial relationships, including pre-contractual communications with buyers and sellers;
- (c) verifying authenticity of communications and preventing fraud;
- (d) sending operational notices, policy updates, and service-related information;
- (e) conducting direct marketing and promotional communications to buyers and sellers, subject to the User’s right to withdraw consent;
- (f) improving Website performance, analytics, and user experience; and
- (g) complying with statutory and regulatory obligations.
- (h) necessary for entering into or fulfilling a contract or pre-contractual arrangement with the Data Principal.
All processing shall be limited to the purposes for which data was collected and shall be proportionate to such purposes.
4. Legal Basis for Processing
Processing of personal data by the Company shall be founded on one or more of the following lawful bases:
- (a) Consent – where the Data Principal has voluntarily provided data and consented to its processing;
- (b) Legitimate Use– where processing is necessary for the purposes of legitimate activities of the Company as permitted under Section 7 of the DPDPA; and
- (c) Legal Obligation – where processing is required under any applicable law or directionof a competent authority.
5. Cookies and Tracking Technologies
The Website employs cookies and similar technologies for analytics, security, and marketing optimization. Details of such use are set out in the Company's Cookie Policy, which forms an integral part of this Policy. Users may manage cookie preferences through browser settings or the Website's consent banner.
6. Data Sharing and Disclosure
6.1 Personal data may be disclosed to:
- (a) employees and authorised representatives of the Company on a need-to-know basis;
- (b) third-party service providers engaged for hosting, analytics, email delivery, or maintenance; and
- (c) governmental or regulatory authorities when required by law.
6.2 Third-party service providers engaged by the Company operate under contractual obligations of confidentiality and data security; however, such entities are not bound by this Policy. Users are advised to consult the privacy policies of those third parties for further information on their data practices.
6.3 The Company shall not sell, rent, or commercially exploit any personal data.
7. Data Retention
Personal data shall be retained only for such period as is necessary for the fulfilment of the purposes stated herein or as required by law. Upon expiry of the retention period, the data shall be securely deleted or anonymised.
8. Data Security
The Company employs appropriate technical and organisational safeguards, including restricted access, encryption, and secure servers, to protect personal data against unauthorised access, alteration, disclosure, or destruction. No system, however, can guarantee absolute security, and the Company disclaims liability for events beyond its reasonable control.
9. Rights of Data Principals
9.1 Subject to applicable law, Users may exercise the following rights in respect of their personal data:
- (a) the right to access information about the processing of their personal data;
- (b) the right to correction or updating of inaccurate or incomplete data;
- (c) the right to erasure of personal data;
- (d) the right to withdraw consent to processing; and
- (e) the right to grievance redressal.
9.2 These rights shall be exercisable to the extent and in the manner provided under the DPDPA 2023 and any rules framed thereunder. The Company may require verification of identity prior to responding to any such request.
Requests may be submitted by email to nikunj@requip.in.
10. Cross-Border Transfer of Data
Where personal data is transferred outside India, such transfer shall be effected in compliance with applicable provisions of the DPDPA 2023 and any notified government restrictions or adequacy frameworks ensuring comparable levels of protection.
11. Grievance Redressal
For questions, complaints, or requests concerning this Policy or the processing of personal data, the Data Principal may contact:
Grievance Officer:
Name: Nikunj Jagetiya
Email: nikunj@requip.in
Address: Requip Innovation Centre,Sonale-Bapgaon Rd, Sonale Village, Shivnagar, Bhiwandi, Maharashtra - 421302, India
12. Policy Updates
The Company reserves the right to amend or update this Policy at any time to reflect changes in law or business practice. The revised Policy shall be effective upon publication on the Website, and continued use of the Website shall constitute acceptance thereof.
13. Governing Law and Jurisdiction
This Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising herefrom shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra, India.